Power+Outage

This is the procedure to be followed if only the library loses power. If the whole campus is without power, Buildings & Grounds or Public Safety will determine policy.

10/19/10 ** LIBRARY POWER OUTAGE PROCEDURE ** ** DAYTIME ** ** NOTE: Flashlights are located in Circ, Ref, and in the supply area in the back room. **
 * Check elevators to see if anyone is inside (The elevator could stop at any of the 3 floors or in between). If so, inform Public Safety (x7225).
 * Inform Buildings & Grounds (x7391) of the power outage and contact Public Safety (x7225) to assist people with mobility issues.
 * Post sign on front entrance door: POWER OUTAGE. PLEASE DO NOT PUSH ON DOORS. USE SIDE ENTRANCE ON RIGHT SIDE. Prop open outer side door and post signs on side entrance doors: LIBRARY ENTRANCE. (signs are located under the power outage procedures on the bulletin boards
 * Notify patrons and mention the elevator is not operating.
 * Place arrow sign by Circ, blocking main doors and directing patrons to exit through back door.
 * After 1 hour, if no information is available from B&G or Public Safety on length of outage, assess whether to close for the rest of the day or keep minimal number of staff available, in case power should return.
 * Staff may or may not go home (decision to be made by Library Director, Doris Ann’s cell phone number: 617-821-3400).
 * The person in charge of any BI classes or special events should make a determination of whether to cancel or relocate and distribute information to the appropriate audience.
 * If possible, post notice on Portal and Facebook from another site.
 * Notify staff members and student workers scheduled to come in later (the student worker schedule is posted on the door to Circ, phone numbers are posted on the back of Robin’s door).
 * When power is restored, post notice on Portal and Facebook.



10/26/12

** NIGHT (after 5 p.m.) **

** NOTE: Flashlights are located in Circ, Ref, and in the supply area in the back room. **
 * Check elevator. Knock on door on each floor. Make sure no one is inside. If so, inform Public Safety (x7225) or using a cell phone: 508-767-7225. (Vivienne’s phone often continues to work during a power outage).
 * If necessary, call Public Safety at (x7225) and ask for help in clearing the building, especially to help people with mobility issues.
 * Ask Public Safety to inform Buildings & Grounds that the library is without power.
 * Ask patrons to leave the building via the back office door. Check bathrooms, ASC, French Inst. and Archives and mention that the elevator is not operating. Emergency lights may last only 30 minutes.
 * Post sign on entrance door: POWER OUTAGE—CLOSED.
 * Call the Library Director, Doris Ann Sweet (cell: 617-821-3400).
 * If the decision is made to close for the night:
 * Call Public Safety and ask them to notify the campus through email and/or portal that the library is closed.
 * Set an Out of Office message on Circ Phone to say “The Library is closed due to a power outage”: Dial 7099. The password is 266366. Follow the prompts choosing 3, 6 to set the out of office greeting. (If the circ phone is dead use another phone or Vivienne’s phone often works. Instructions Attached)
 * Notify Director (cell: 617-821-3400), staff members, and student workers scheduled to come in later (student numbers posted on the inside of Robin’s door).
 * All staff goes home.

** Setting the Circ Phone Out of Office Greeting from Another Phone (Vivienne’s phone often works or a cell phone): **


 * On-Campus, Dial: 9-508-767-7099
 * Off Campus or Cell Phone: Dial: 508-767-7099
 * As the greeting plays, press # to enter voicemail
 * System asks for your 5-digit mailbox number: 71350
 * System asks for Security Code: 266366
 * Follow the prompts choosing 3, 6 to set the out of office greeting
 * Press 5 to save the Out of Office Greeting
 * Press * to Quit


 * Flashlights in the Library **


 * 4 Large Flashlights: **

Bottom shelf of the supply bookcase outside the closet next to Libby’s office in the Tech Serv area

Under the Reference desk

Under the Circ desk

On the file cabinet in Robin’s office (normal size)


 * 6 Small Flashlights (plugged into outlets) - **


 * Tech Serv area ** – in the surge protector next to the tea pot


 * Front lobby ** – to the right of the elevator


 * Circ ** – next to Paul’s desk


 * Main area of the 1st floor **

Column at the end of the periodicals J.V-M

Painted column (Birch Tree)

Column next to Ref desk